Nice selection and helpful staff. Free delivery was offered. Delivery was the next business day (bought item off showroom floor). Item was in excellent condition. I am well-satisfied with purchase.
My office has nothing but Furniture from Grace. First class all the way. I wouldn't buy anywhere else!
Staff are nice and are not high pressure. They give you your space.
I have purchased many pieces from grace furniture all of which have become centerpieces to my house. All of my furniture continues to provide elegance and durability in my home many years to come.
I initially gave them a 5 star rating because our initial visit was and the selection was a great experience. However, since we placed our order we were promised 6 weeks for delivery because of special orders, which is understandable. After the six weeks were up and went it past 8 weeks, they never called to let us know what was going on. We called them and it took a day for them to get back to us and they let us know that the materials were out of stock and back ordered. Two weeks later we had to call back again because no one had I formed us of any progress. We were promised that the product would be about 4 weeks more. Now that the materials have arrived 5 weeks they delayed our delivery because we were 25 miles away and that they wanted to habe a full truck (even though we paid for additional delivery charge). Now the day before the delivery. they call and say it won't be delivered on the day promised because now all of sudden they don't have the product!!!!!! No promise of delivery!!!!
Grace Furniture is a US Furniture Store based in Marcy, New York. Grace Furniture is located at 9785 River Rd, Marcy, NY 13403, USA.
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